Refund policy
✅ Returns
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We gladly accept returns on non-personalized items that arrive in the wrong size.
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Items must be unused, in their original condition, and returned within 14 days of delivery.
💳 Refunds
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Refunds are available for orders that have not yet shipped.
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Once your order has shipped, we cannot issue a refund.
🚫 Personalized Items
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Because all personalized and custom items are made just for you, we cannot accept returns or issue refunds on these products. Please double-check sizes, spellings, and details before placing your order.
📩 Questions?
If you have any concerns about your order or would like to start a return, please email us at info@hoppythings.com. We’ll be happy to help!